Question 1

Is this a site where I can create a Wholesale account?

Accepted Answer

Correct. You are at the right spot. This is our wholesale web site.
Go to Registration page and create your account.

Question 2

How long will it take to validate my account?

Accepted Answer

It might take up to 24 hours to validate your account.

Question 3

Which documents do I need to submit with my request for the account?

Accepted Answer

Please fill out our registration form and attache your business Seller's Permit or Tax License Form, or Certificate of Registration with Tax ID number depends on State of Registration.

Question 4

Do you ship?

Accepted Answer

Yes, we do. We only ship in the US.
You can also pick up your purchased item from our warehouse in Richmond, CA.

Question 5

Do you ship outside of the USA?

Accepted Answer

No, we don't ship outside of the USA.

Question 6

Is there a minimum to buy from your warehouse?

Accepted Answer

No, there is no minimum to buy from us.

Question 7

Can we visit you at the warehouse?

Accepted Answer

Yes, You can visit us at the warehouse by appointment only. Make an appointment with us on our Appointment page.(https://www.wholesale.mineralmarket.us/book-online)

Question 8

Do you charge for shipping?

Accepted Answer

Yes, we charge for shipping by weight based on the price from the shipping companies. 
We can ship by the boxes or we can form a pallet and ship the boxes on the pallet. 
Please contact us to get an estimate for shipment before or after shopping with us.

Question 9

Can we make a FaceTime call to make a purchase from your warehouse?

Accepted Answer

Yes, We we can. We do FaceTime/Zoom/WhatsApp from our warehouse. Please go to our Appointment page (https://www.wholesale.mineralmarket.us/book-online)to schedule a Video Call.

Question 10

What forms of payment do you accept?

Accepted Answer

We accept credit cards, checks, Zelle and cash.

FAQs